We're Here to Help & Listen
At Webtoolify.in, we believe that our users are our most valuable asset. Your feedback, questions, and suggestions drive our improvement and help us create better tools. We're committed to providing responsive, helpful support and genuinely value every message we receive.
Whether you've found a bug, have an idea for a new tool, need technical support, or just want to share your experience, we're here to listen and respond. Our small but dedicated team reads every message and strives to provide helpful, timely responses.
Abhisheklucifer11@gmail.com
Response Time: Within 24 hours (usually faster)
Best for: All inquiries including support, feedback, business, and tool requests
Note: We currently don't offer phone support or live chat as we've found email allows us to provide more thorough, well-considered responses and maintain a record of your inquiry for better follow-up.
We welcome all types of inquiries and messages. Here are the most common reasons users contact us:
If you encounter any issues while using our tools, please let us know immediately. When reporting bugs, please include:
Detailed bug reports help us fix issues faster. We prioritize critical bugs affecting multiple users and aim to resolve them within 48 hours.
Have an idea for a tool we should add? We love hearing from users about what tools they need! When suggesting a tool:
Important: User-requested tools get priority in our development queue. Many of our current tools started as user suggestions!
We constantly strive to improve our tools and website. Your feedback helps us:
Whether it's praise or constructive criticism, we value all feedback. Positive feedback motivates our team, while constructive criticism helps us grow.
Interested in collaborating with Webtoolify.in? We're open to:
For business inquiries, please include "Business Inquiry" in your subject line and provide details about your organization and proposed collaboration.
If you have questions or concerns about our privacy practices, data handling, or security:
We take privacy and security extremely seriously. For security vulnerability reports, we offer our gratitude and may acknowledge responsible disclosures.
Not sure which category your question fits? No problem! We're happy to help with:
No question is too small or off-topic. If it's related to Webtoolify.in or online tools, we want to hear from you.
Understanding our process can help set expectations for your inquiry:
We receive your email and send an automatic acknowledgment (if our system is functioning). Your message enters our support queue.
Our team reviews and categorizes your message by priority and type. Urgent issues (site downtime, critical bugs) get immediate attention.
We research if needed, then send a thoughtful response. For complex issues, we may ask follow-up questions to better understand.
If your issue requires ongoing work, we'll keep you updated on progress. We consider issues resolved only when you're satisfied.
We guarantee a response to all legitimate inquiries within 24 hours during business days (Monday-Friday). Most emails receive responses much faster, often within 2-6 hours. Weekend responses may take slightly longer but we do monitor our inbox regularly.
To help us help you faster, consider these tips when contacting us:
Instead of "Help" or "Question," try "Bug in PDF Merger Tool" or "Request: CSV to JSON Converter"
The more information you provide, the better we can understand and address your inquiry.
For bugs or visual issues, screenshots are incredibly helpful for diagnosis.
If you have multiple unrelated questions, consider separate emails for better tracking.
Detailed tool requests with use cases help us evaluate and prioritize development.
We don't just respond to messages—we act on them. Here's how your feedback influences Webtoolify.in:
Many of our current features and tools exist because users like you took the time to suggest them. Your voice directly shapes Webtoolify.in's evolution.
A: Not currently. We've found email allows for more thorough, documented support that serves our global user base across time zones.
A: Yes! We offer custom tool development. Please include "Custom Tool Inquiry" in your subject line with details about your requirements.
A: Simple tools: 1-2 weeks. Complex tools: 1-2 months. We'll provide a timeline if we decide to implement your suggestion.
A: We respond to all legitimate, non-spam inquiries. If you don't hear back within 48 hours, please resend as emails occasionally get lost.
A: We're open to collaborations! Developers, writers, and translators can contact us with their background and interests.
We're excited to hear from you! Whether you have a question, suggestion, or just want to connect, click the email button below or send your message to:
Abhisheklucifer11@gmail.com
Thank you for being part of the Webtoolify.in community. Your input makes our tools better for everyone!